Bureau Scanning services

Move your back room to our front room.

Many eCom customers take advantage of our state of the art technology by having their documents professionally scanned, indexed and converted into electronic images, and having critical data extracted and verified.

Images are indexed and stored in a Document Management System which allows instantaneous document retrieval by authorised users from anywhere in the world.

No service bureau can match our experience and state of the art techniques. Projects include multi-million dollar conversions, client-site facilities management and “on demand” information retrieval. Every project is customised to specific client requirements, from simple document imaging for EDMS, to more complex data capture processes such as credit applications, claims and property files.

But why outsource data capture in the first place? There are five common reasons:

1. Focus on strategic areas
Outsourcing non-mission-critical functions allows your staff to concentrate on core business activities. Document imaging calls for specific technical and operational skills. How many businesses have these skills as a matter of course?

2. Conserve management time
How much sense does it make to dedicate management time towards an activity for which management are not experienced or trained? Our staff are trained in document scanning and management. Moreover, we provide a single point-of-contact to ensure things run smoothly and efficiently.

3. Reduce operational costs
eCom works in a complex industry and continually refines procedures, equipment and training to maintain our preeminent position. Since document imaging is our "front room", we can invariably do the work at a lower cost than our clients.

4. Reduce capital costs
Quality scanning equipment is expensive. Moreover, the technology is being continually improved. Why sink significant capital funds into a non-core area of the business?

5. Improve quality
When customers purchase a service, they typically demand a higher quality of it than if they do it themselves. Our methods track both production rates and quality. Our staff build their careers on meeting high standards of quality and efficiency.

6. Add flexibility
eCom can quickly respond to peak loads by adding equipment and personnel. Similarly, slack times are accommodated through reassignment of staff. Since we charge on a per unit basis, costs always reflect actual workload.

7. Save space
The eCom Scanning Bureau occupies many square metres, and requires dedicated cooling and other equipment to keep it running. Your business wouldn’t need quite as much room – but it would need a fair proportion of it. Do you really want to give up valuable floor space to this non-core function?